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Have a question, feedback, or need help? We'd love to hear from you. Our team typically responds within 24 hours.

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Email Us

support@bidroom.io

For general inquiries and support

Call Us

1-800-BIDROOM

Monday - Friday, 8am - 6pm PST

Office

Bidroom, Inc.

San Francisco, CA

Response Time

We aim to respond to all inquiries within 24 hours during business days.

Frequently Asked Questions

How do I create an account?

Visit our registration page at /register and choose your role (homeowner, contractor, or project manager). The process takes less than 2 minutes.

Is Bidroom free to use?

Yes, getting started is free. Homeowners can post projects at no cost, and contractors can browse and bid on jobs. Premium features are available with paid plans.

How does the escrow payment system work?

Funds are held securely in escrow and released to contractors as project milestones are completed and approved by the property owner.

Are contractors verified?

Yes, all contractors on Bidroom undergo license verification, insurance validation, and background checks before being approved on the platform.

What AI tools are included?

Bidroom offers 17 AI tools covering cost estimation, bid writing, contract review, compliance checking, and more. Every plan includes monthly AI credits that scale with your tier, from 10 on Free up to 200 on Enterprise.

How do I get technical support?

You can reach our support team via the contact form above, by emailing support@bidroom.io, or by calling 1-800-BIDROOM during business hours.